Shipping policy

Shipping Policy

At Elunarify, we work hard to process and ship your order as quickly and reliably as possible.

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • During periods of high order volume, promotions, or holidays, processing may take up to 5 business days.

  • Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Shipping & Delivery

Once your order has been processed and shipped, delivery times will vary depending on your location and local postal services.

Estimated Delivery Time:

  • Standard Shipping: 20–30 business days after shipment.

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including customs processing, carrier delays, weather conditions, and peak shipping seasons.

Tracking Your Order

Once your order has shipped, you'll receive a shipping confirmation email with your tracking information.

Please allow 24–48 hours for tracking updates to appear after the carrier receives your package.

Shipping Delays

Although we strive to deliver orders within the estimated timeframe, occasional delays may occur.

Elunarify is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Severe weather

  • Incorrect shipping information provided by the customer

  • Other circumstances beyond our reasonable control

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at support@elunarify.com. We'll work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: support@elunarify.com